Service & Support
Get a Quote Providing various energy management services for you including technical consulting, complex problem, O&M, and complain handling. Providing various energy management services for you including technical consulting, complex problem, O&M, and complain handling Providing all technical information specified in the product user manuals and contract agreement Strictly adhere to the principle of “24-hour […]
- Providing various energy management services for you including technical consulting, complex problem, O&M, and complain handling.
- Providing various energy management services for you including technical consulting, complex problem, O&M, and complain handling
- Providing all technical information specified in the product user manuals and contract agreement
- Strictly adhere to the principle of “24-hour service, lifelong service”. Upon receiving service requests, we respond within 4 hours, and for urgent matters, we dispatch personnel to the site within 24 hours.
- Service personnel can provide guidance on installation at any time to ensure that the supplied equipment can be safely and normally operating.
- To make sure the equipment/device can be operated and installed, we offer users free technical training and service guide.
- After three months of product operation, we conduct follow-up service via phone or on-site visits to understand the operating status and feedback
Technical
consultations
Solving complex
problems
Operation and
maintenance